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In the early days of fintech, much was made of the potential of start-ups to disrupt the retail banking industry winning over customers on the virtue of improved user experience and capitalising on a decline in levels of confidence in banks following the Global Financial Crisis (GFC). London proved to be a remarkably fertile ecosystem…
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According to the report by Black Baud, the use of CRMs in the non-profit sector is directly linked to income. Where charities are not using a CRM, they are more likely to only have an income of less than £500k per year. In contrast, the larger and more sophisticated charities using multiple CRMs, for example…
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The most recent survey evidence suggests that the profile of growth achieved by the UK’s SME population has remained broadly stable since 2015. In 2017, 36 per cent of SME employers reported turnover growth in the Longitudinal Small Business Survey (LSBS), with 19 per cent of firms reporting a fall1. These proportions were broadly similar…