According to the report by MMC Ventures, AI is advancing across a broad front. Enterprises are using multiple types of AI application, with one in ten enterprises using ten or more. The most popular use cases are chatbots, process automation solutions and fraud analytics. Natural language and computer vision AI underpin many prevalent applications as companies embrace the ability to replicate traditionally human activities in software for
the first time.
Companies prefer to buy, not build, AI. Nearly half of companies favour buying AI solutions from third parties, while a third intend to build custom solutions. Just one in ten companies are prepared to wait for AI to be incorporated into their favourite software products.